United Airlines Business Analyst - Pay Strategy and Analytics in Chicago, Illinois

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Explore open positions in our Finance department, which manages the company's budgets, forecasts and investments, and provides analysis of our financial performance and strategies.

Job overview and responsibilities

Business Analyst – Pay strategy and data analytics will provide analytical support for the strategic payroll team for all pay related issues. The successful candidate will pull and analyze large data sets using tools such as Hadoop, SQL, Hyperion and SAS. Candidate will need to create visualization reports, mostly using Spot Fire, identify areas of improvement and offer solutions. This role will interact with various levels of employees in multiple divisions to address pay issues. This position will support all program managers in the team with their process improvement needs.

  • Locate relevant data tables, design and build complex queries to pull and join large data sets from various tables

  • Use various data mining and data analysis tools to answer important questions related to pay accuracy and efficiency

  • Work with management to define relevant performance metrics, track and report regularly and identify concerning trends

  • Develop and maintain insightful dashboards that management can use to produce informed business decisions impacting accuracy, efficiency and cost

  • Identify root causes of issues impacting pay accuracy and efficiency

  • Find opportunities and recommend solutions including system enhancements, process improvements and best practices as needed

  • Effectively communicate findings and solutions with various groups

  • Coordinate deliverables, action plans and tasks with implementation owners

  • Track progress against defined milestones, including timeliness and resources


  • Bachelor’s degree in Business, Quantitative discipline or other relevant discipline

  • Strong data mining, data analysis and problem solving skills

  • Advanced analytical skills with ability to examine data to produce meaningful recommendations, reports and metrics

  • Significant exposure to Hadoop / Hive, SQL and relational databases

  • Strong skills in MS Office tools - advanced Excel, Access and Power point

  • Strong organizational and time management skills

  • Ability to work independently and manage several simultaneous projects with a focus on results

  • Excellent written and verbal communication skills to all employee levels with the ability to work cross-functionally and to influence in a matrix organization

  • Ability to travel as needed

  • 2+ years of experience in data analysis

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position


  • Master degree in an analytical discipline

  • 2+ years of working in an airline environment

  • 2+ years of experience in project management

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 40 Finance

Function: Finance

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled