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United Airlines Digital Technology (IT) Recruiter in Chicago, Illinois

United’s digital technology (IT) organization delivers cutting edge technology that provides our customers with a seamless travel experience. From checking in using Alexa to creating award-winning apps, our tech team delivers solutions that help us maintain our competitive advantage. As a digital technology (IT) Recruiter for United, you’ll help us find the right technology talent that will be critical in moving our business forward.

As a key member of our Talent Acquisition team, you’ll be responsible for delivering on all facets of recruiting success. You will assist in promoting a strong employment brand, and you will ensue a positive candidate experience by creating a high touch environment. We’ll expect you to develop and execute sourcing plans through strong partnerships with your hiring leaders. You’ll be a consultant to our business leaders around our internal process, the external market and recruitment best practices. Most importantly, you’ll be a business partner to our digital technology and HR teams.


Be a Business Partner & Trusted Advisor

  • Conducts initial recruitment meetings with managers to understand the role, the team and the technical requirements of each assigned role.

  • Develop an understanding of your stakeholder’s business by attending town hall meetings and team meetings.

  • Align with HR and Compensation teams to ensure a “One HR” approach is taken

  • Drive the recruitment process through regular and effective communication with hiring managers.

Find Talent

  • Develop and execute against sourcing strategies to source key technical talent for United.

  • Develop an understanding of the technology market using analytics.

  • Educate teams and managers on market trends

  • Sell United. Communicate our value proposition and our strategy to engage passive candidates in our job postings, via social media and during interviews.

  • Conduct interviews with candidates and provide recommended slate to hiring managers.

  • Manage offer process from end to end including negotiations and closing.

Be Adaptable

  • Participate and lead events and recruitment activities aligned with our Talent Acquisition Strategy

  • Create unique strategies that will ensure a pipeline of diverse talent.

  • Participate in United events, panel discussions, Business Resource Group partnerships and HR Projects as required.


  • Bachelor’s Degree

  • LinkedIn certified recruiter preferred


  • 4 +years of recent experience in digital technology (IT) recruiting required. Experience recruiting in an enterprise wide, matrixed environment a plus.

  • Strong communication skills and ability to build relationships with all levels within the organization required.

  • Demonstrated good judgment and confidentiality

  • Exceptional verbal and written communication skills with a strong emphasis on a consulting orientation

  • Demonstrated experience working in a fast-paced, highly team-oriented environment

  • Excellent time management, follow-through and organizational skills

  • Ability to handle multiple priorities with a high degree of accuracy and ability to delegate work as needed

  • Intermediate to advanced computer skills in Word, Excel, Outlook, Internet Explorer and databases

  • Strong knowledge of social media and demonstrated usage of tools such as LinkedIn

  • Ability to utilize passive sourcing techniques

  • Ability to quickly assess candidate's skills/qualifications and attributes and make placements/recommendations as appropriate

  • Ability to coach and council internal and external candidates on career development

  • Direct, hands-on use of Taleo or other applicant tracking systems (i.e. iCIMS) required within the last 3 years

Experience Other

  • Must be willing and able to travel up to 10% of the time

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 70 Human Resources

Function: Professional Opportunities

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled