United Airlines Director - Flight Operations Crew Scheduling in Chicago, Illinois

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Flight Operations

The Flight Operations team includes aircraft pilots and pilot support.

Job overview and responsibilities

Responsible for leading all aspects of pilot crew scheduling and coordination, and daily crew coordination operations for the worldwide pilot population. Responsible for daily operational crew coordination in the OCC. Ensure Crew Schedulers are trained and proficient. Serves as a resource for and represents Flight Operations on the company negotiating team when required.

  • Directs the management of daily and short-range pilot schedule, the reassignment of pilots on a system basis and coverage to ensure customer-focused, cost effective and consistent administration of schedules

  • Directs the communication and coordination with System Operations Control to minimize recovery from schedule disruptions

  • Ensure pilot crew schedulers are trained and proficient in the application of the pilot contract, FARs and associated systems used in the daily operation

  • Manages automation and identification of enhancements for scheduling efficiencies


  • Bachelor's Degree in Logistics, Operations Research, Transportation or related area

  • Broad background in pilot scheduling Problem solving; continuous improvement; communication; planning and organization acumen; strong leadership skills

  • 3 - 5 years of operational experience or experience in Flight Operations

  • 2 or more years of leadership experience

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position


  • Advanced Degree in Logistics, Operations Research, Transportation or related area

  • General understanding of FAR 117

  • 5 or more years of operational experience in Crew Scheduling or similar area

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 65 Flight Operations

Function: Flight Ops / Inflight - Management & Administrative

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled