United Airlines Flight Attendant-Bilingual in Chicago, Illinois
Please apply to this position only if you are fluent in Cantonese, Dutch, French, German, Greek, Hebrew, Italian, Japanese, Mandarin or Portuguese . If you do not speak the above languages please apply under the flight attendant non-language application.
Flight attendant position
At United we recognize that one of our greatest assets is our people. The rich diversity of cultural backgrounds, life experiences, ideas, and lifestyles represented by United employees allow us to provide the best possible service to our global customers. We differentiate ourselves from our competitors by creating a more flyer-friendly experience utilizing technology and customer service. Guided by our core4 service standards (Safe, Caring, Dependable and Efficient), United flight attendants perform vital safety, security and service related duties while interacting with a diverse group of customers and coworkers. We offer everything you need to build the career you have always wanted. Welcome to the friendly skies!
Why join the United flyer-friendly team?
Explore the world with your friends and family through the employee travel program, offering nearly 5,000 daily flights to over 350 exciting destinations on 5 continents
Rewards for perfect attendance
Bonuses for meeting customer satisfaction, arrival and departure targets
Competitive benefits package which includes medical, dental and vision insurance programs as well as vacation and sick time
Optional enrollment in our 401(k) program
Dedication to equality and diversity in the workplace
Community outreach and volunteer opportunities
Company-wide commitment to the environment through the Eco-Skies program
Company-wide focus on service and technology
Industry discounts on air travel, car rentals, hotels, cruises, electronics and more
What qualities do successful United flight attendants possess?
United flight attendants are our most highly visible employees. The genuine friendliness and quality of service provided by our flight attendants greatly influences our customers’ perception of United.
United flight attendants:
Perform duties in the confines of aircraft cabins and galleys
Experience the environmental effects of G-forces, dry air, high noise levels, dim lighting, and turbulence
Ensure customer safety and comfort while delivering a consistently gracious service
Work independently without supervision and as part of a team
Ensure compliance with Federal Aviation Administration regulations
Prepare and serve meals, snacks, alcohol, non-alcoholic beverages and conduct onboard sales of food, liquor and duty free items
Assist customers and respond to onboard medical situations
Provide leadership and maintain order during high stress situations including aircraft evacuation, security threats, delays, severe weather conditions, and turbulence, etc.
Maintain a professional, composed public image while complying with United grooming and uniform standards
Maintain a lifestyle free from alcohol abuse and illegal drug use
Successful flight attendant applicants:
Remain friendly, polite and committed to delivering exceptional customer service
Exercise good judgment and display exceptional interpersonal skills
Are dependable, punctual, and display a strong work ethic
Are caring, nurturing and handle stressful situations with grace
Accept personal responsibility for resolving conflicts
Possess the physical agility and strength to assist customers and perform all necessary safety functions
Exhibit refined communication skills and maintain a neat, professional appearance while adhering to United’s uniform and grooming guidelines
Must not display any visible tattoos while in uniform (examples of visible tattoos include but are not limited to tattoos on the hands, arms, neck, face, legs and feet)
What are the minimum job requirements?
Must be 21 years of age or older at the time of applying
Must fall within the minimum height requirement of 5’0” and maximum height requirement of 6’3” without shoes
Must be height and weight proportionate to maintain a professional appearance; body size cannot exceed specific aircraft dimensions (example: jumpseat harness without modification, cabin aisle and emergency exits)
Must pass a vision test (each eye must be 20/40 or better corrected for both far and near vision)
Must have normal middle ear function
Must pass a hearing test (no loss on audiometry in better ear greater than 40 dB when losses at 500, 1000, and 2000 Hz are averaged)
Must possess a high school diploma or equivalent with secondary education or college preferred
Must possess basic computer literacy and math competency
Must have at least two years of direct customer service experience
Must read, write, speak and understand English
Must maintain excellent attendance as regular, reliable attendance is an essential requirement of the position
Must push and pull beverage/meal carts (150-250lbs); lift liquor kits (up to 43lbs)
Must be able to lift emergency window exits (up to 60lbs); open emergency doors (91-126lbs)
Must stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects from the floor to above shoulder-level, and push and pull equipment.
Must possess and maintain a valid United States passport or foreign passport with applicable visas and eligibility to work in the United States
Must pass the FAA-required ten-year work history review, a criminal background check, complete DOT fingerprinting, physical exam, drug screening and submit to random drug and alcohol testing throughout their career
Must complete and pass a pre-employment examination revealing no physical or mental limitations that would impair ability to perform routine or emergency duties (with or without a reasonable accommodation)
Must pass a rigorous six week training program
Must be able to travel freely within the United States and without restriction to all countries United serves
Some countries place entry restrictions on foreign visitors. For instance, Canada prohibits entry to people who have been convicted of criminal offenses or who have criminal charges currently pending against them. Some convictions that make a person inadmissible for entry into Canada include theft, driving while intoxicated (DWI) and a number of felonies and misdemeanors. There are procedures to seek special permission or waivers from Canada to permit entry, but these are not automatic. This is not a complete list of countries with restrictions.
Must accept assignment to any of United’s flight attendant bases and cover your relocation costs
Must live within driving radius of your assigned base
Must have access to reliable transportation to and from the airport
Non-traditional Work Schedule:
Must be willing to work on reserve status as determined by United’s operational needs
Must be able to report for duty with limited notice
Must be available for duty assignments on a 24 hour basis
Reserve flight attendants will be assigned a schedule with a contractual minimum number of days off
Must be willing to fly domestic and international flights and be away from base for up to six days at a time
Must be willing to work nights, weekends, holidays and extended hours
Must purchase the initial set of uniform pieces and luggage (approximately $720-$850 with a payment plan)
Annual replacement of uniform pieces will be provided by United
First year pay $27.22 with annual increases up to $67.11 per hour
Per diem of $2.20-$2.70 per hour for all trips
Reserve pay guarantee of 78 hours per month
Additional compensation for use of designated language skills, position override (lead/purser and galley positions) and international trips
**Important note: Ensure you have a valid email address and check that you have entered it correctly. All communication, including the status of your application, will be sent via email. **
If you have interviewed with us before, you must wait six (6) months from your interview to reapply. Please do not create more than one application as this could jeopardize your candidacy.
If you meet all of the above-mentioned qualifications and can comply with the employment conditions, please click to apply and begin the application process. You will be asked to submit your contact information, attach a resume, complete an online application and answer job-related questions.
We Fly Right. We Fly Friendly. We Fly Together. We Fly Above and Beyond.
This summery of minimum job requirements is not to be interpreted as a comprehensive list. Additional job requirements may be added as required by the operational needs of United.
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT
Function: Flight Attendant
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled