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United Airlines Intern - Corporate Communications in Chicago, Illinois

Intern – Corporate Communications

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Position Overview

At United Airlines, the Corporate Communications department develops focused proactive communications that anticipate challenges, lead the narrative, and enable consistent strategic messaging in a rapid and dynamic environment. The department is comprised of several functions including Internal Communications, External Communications, Advertising and Social Media, Strategic Planning, Global Community Engagement, and Creative Services.

Job overview and responsibilities

The Corporate Communications department has several intern opportunities available in all department functions.

Intern opportunities for Corporate Communications include:

  • Develop social media content that appeals to our key, younger demo of 18-22 year olds

  • Draft media materials including press releases, media alerts, messaging documents, etc.

  • Manage and update media databases including media lists and editorial calendars

  • Engage media with proactive outreach to pitch United stories

  • Reactively respond to select media inquiries on behalf of United

  • Assist at the archives sorting, inventorying, assessing condition of artifacts

  • Develop mechanism to receive feedback on our internal comms channels from front line employees including digital survey, focus groups

  • Audit the employee spaces at the airport, bases, etc., what are employees seeing in their everyday related to United messaging, gather and consolidate findings, make recommendation on next steps

  • Assist with sorting, inventorying, assessing condition of artifacts

  • Take daily analysis of content performance and provide stats – page views, open rates, click rates, video views, comment sentiment, etc.

  • Spend time looking through all of the submissions coming into our Share Your Stories portal and help us identify stories

  • Pick up some fun, easy stories to write about

  • Scan our social media platforms, specifically #beingunited, to search for potential employee stories for internal team to tell

  • Log and archive video footage

  • Assist at video shoots


  • Applicant must be a current undergraduate student graduating in 2021

  • Must be pursuing a bachelors degree in PR/Advertising, Communications, or a related field

  • Highly organized and self-motivated, with excellent interpersonal skills

  • Ability to manage multiple, competing priorities and ensure attention to detail

  • Excellent written and verbal communication and presentation skills

  • Must be comfortable talking to and collaborating with a variety of stakeholders

  • Confident performing data analysis to arrive at insights and develop recommendations

  • Proven proficiency with Microsoft Office (Word, Excel, PowerPoint)

  • Position will be hybrid, with time spent at home as well as at Willis tower in Chicago

  • Intern duration is 12 weeks during Summer 2022

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 35 Corporate Communications

Function: Communications / Public Relations / Government & Regulatory Affairs

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled