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United Airlines Intern - Supply Chain (Summer 2020) in Chicago, Illinois

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Technical Operations Supply Chain overview

At United, the TechOps Supply Chain team plays a critical role of minimizing delay and cancelation disruption to our customers by supporting the airline operation with spare parts required for aircraft maintenance accomplishment. With responsibility over $2B of inventory assets, our primary objective is to ensure we have the right parts at the right place, time, and cost. The Supply Chain team is undergoing an exciting transformation, leveraging people, process, and technology, to develop best-in-class supply chain practices and propel United on our mission to be the best airline in the world.

Job overview and responsibilities

Our intern will hold key responsibilities for executing strategic cross-functional initiatives within the Supply Chain organization in areas of logistics, vendor management, inventory management, and procurement. You will partner with business leaders and subject matter experts to solve strategic problems and drive measurable and sustainable performance improvements.

This position offers candidates an opportunity to be at the forefront of change and make a mark on United’s future, gaining exposure to a highly dynamic and fast-paced operational environment. The successful candidate will leverage a strong understanding of supply chain fundamentals to conduct strategic business case analyses and project management/execution.

Responsibilities may include, but are not limited to:

  • Partner with Supply Chain leaders to define and execute process improvement solutions to business problems using rigorous project management and analytical techniques

  • Coordinate cycle time reduction initiatives to increase velocity across internal and external supply chain functions

  • Support implementation of our groundbreaking Warehouse Management System

  • Aid in the development of supplier scorecard metrics to drive negotiations, strengthen partnerships, and support executive business reviews

  • Conduct analysis and disposition activities for surplus inventory to reduce carrying costs and generate incremental revenue

  • Support benchmarking studies to identify improvement areas and develop best practices to drive efficiency gains and waste elimination. Evaluate, test, and recommend new opportunities to enhance processes and tools as applicable.

  • Ensure alignment and prioritization with business objectives and initiatives – help business owners make faster, smarter decisions.

  • Foster collaboration through the sharing of information and development of SOPs with cross-functional stakeholders


  • Currently obtaining a Bachelor’s degree in the field of Supply Chain Management or similar graduating Fall 2020 or Spring 2021

  • Tenacious problem solver and critical thinker that thrives in ambiguity

  • Intellectual curiosity and ability to transform data into actionable information and decision support tools

  • Proficiency with Microsoft Office software suite

  • Effective at planning, prioritizing, and executing several projects simultaneously

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualifications

  • Reliable, punctual attendance is an essential function of the position


  • Experience in student organization leadership roles

  • Aviation internship experience

  • Supply chain internship experience

  • Double major in aviation, industrial engineering, math/statistics, or related field

  • Experience using database querying tools

  • Knowledge of Lean Six Sigma techniques

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 66 Technical Operations/Maintenance

Function: Intern - MBA & Undergrad

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled