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United Airlines Principal Cybersecurity Analyst – Incident Response - Remote / Work From Home in Chicago, Illinois

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The United IT team designs, develops and maintains massively scaling technology solutions that are brought to life with innovative architectures, data analytics and digital solutions.

The Position:

The Principal Cybersecurity Analyst - Incident Response will work within established methodologies and processes to perform a variety of Incident Response related activities for United's Cybersecurity team. These include emergency response to cyber incidents, proactively hunting for adversaries, and much more.

What You’ll Be Responsible For:

The Principal Cybersecurity Analyst - Incident Response will work tirelessly to defend the United network from cyber adversaries. You will also be tasked with building and continually refining and scaling operational processes that work in harmony to create an automated wing to wing, Intelligence-Driven Detection & Response program. A focus towards efficiency, integration, and automation will be critical to operate at scale.

Who We Are Looking For:

We are looking for someone with the passion for cybersecurity, technology, and travel. You learn from others constantly, while also helping to coach and mentor those who aren’t as well versed as you are in the technical and procedural aspects of response activities. As a result, you have a track record of working tirelessly to achieve your goals and realize that defending a network is not a 9-5 job. The ideal candidate has considerable background and experience in enterprise level incident response and is charismatic, articulate, and a born diplomat. Expert level understanding of all aspects of IR, to include Communication, Digital Forensics, War Gaming, Threat Hunting, Detection Technologies, Intelligence, Attack Lifecycles, and much more are required.

You should also be:

  • Aware that responding to cyber incidents may involve nontraditional working hours and this role and the entire team is ‘always on-call’

  • Comfortable working at all levels of the organization

  • Passionate about cybersecurity and technology

  • Relentlessly curious about current technology and cyber security trends

  • Agile and able to adapt at a moment’s notice

  • Uncompromising in your desire to be a key player in a world class team

How we work:

  • Casual, collaborative, agile environment which embraces and operates under our shared principles

  • Complete transparency with open, honest discussions about our progress and capabilities

  • Close working relationship between executive stakeholders and both our technology, business operations, legal, physical security, and cybersecurity teams

  • Lean enabling process that focuses on putting our application, product, technology, and security teams in the best position to success together

  • Invest in our people and technology; hiring the best talent and giving them a chance to meaningfully contribute to making United the best airline in the history of aviation

Skills and experience:

  • Demonstrated a high sense of urgency with strong pragmatic problem-solving skills and the ability to identify, analyze, and resolve problems

  • Work within cross-functional response teams to drive initiatives to completion

  • Specialize in host centric analysis utilizing a variety of forensic tools (e.g. X-Ways, Volatility, Falcon, Splunk, etc…)

  • Specialize in network forensic analysis with a strong understanding of network protocols

  • Proactively hunt for adversaries leveraging a variety of tools and techniques

  • Understanding of different attacks and how best to design custom detection, containment, and remediation plans

  • Be a champion for process by developing and documenting them to ensure consistent and scalable response operations

  • Worked with law enforcement, regulators, lawyers and/or other external organizations

  • Built relationships with stakeholders across all levels and all parts of the organization


  • Bachelor’s Degree in Computer Engineering or in a STEM major (Science, Technology, Engineering, or Math) plus a minimum of 9 years of experience OR in lieu of a degree, a high school diploma and 13 years of equivalent work experience

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 47 Technology/IT

Function: Professional Opportunities

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled