United Airlines Product Lead - RM Planning, Development and Science in Chicago, Illinois

We have a wide variety of career opportunities around the world — come find yours.

Pricing and Revenue Management

The Pricing and Revenue Management (PRM) department helps us run a successful business by predicting consumer demand and setting up pricing structures.

Job overview and responsibilities

Drive incremental revenues in a project management role to create new and enhanced existing revenue management technologies and business processes, coordinating cross-functional implementation of systems changes with all RM market groups, CIEO and IT.

  • Support identification and research of business opportunities in the Pricing and Revenue Management areas

  • Coordinate with PRM department, IT and CIEO to develop business requirements for new and enhanced revenue management and pricing systems

  • Participate in user acceptance testing for system enhancements, collect feedback from users, and deliver findings in a timely manner to stakeholders

  • Apply subject area expertise to conduct qualitative and quantitative analysis in team projects

  • Support definition of problems and plans in ways that can be solved using quantitative techniques and implemented through development of automated systems or procedural techniques

  • Act as resource for Pricing and Revenue Management to raise and resolve core support issues with IT department

  • Support documentation efforts of PRM systems and business processes

  • Assist in developing practical and theoretically grounded guidance to support the department’s decisions working collaboratively with CIEO

  • Listen attentively to stakeholders both inside and outside the department and identify “win-win” solutions

  • Support cross-departmental efforts to implement solutions where necessary


  • Bachelors degree (Operations Research, Math, Statistics, Economics or an equivalent analytical degree)

  • Strong project management skills, experience with Microsoft office suite (Excel, PowerPoint) intermediate knowledge oF SQL and Spotfire business intelligence tools

  • Strong understanding of pricing and revenue management concepts and science and familiarity with United PRM business processes

  • 2 or more years of PRM or RM-CIEO experience

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position


  • Advanced SQL, experience with TFS or similar project management tools

  • Masters degree (Operations Research, Math, Statistics, Economics or an equivalent analytical degree)

  • 3 or more years of PRM-related experience

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 10 Revenue Management

Function: Revenue Management & Pricing / Network Planning

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled