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United Airlines Senior Engineer - I.T.Engineering in Chicago, Illinois

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The United IT team designs, develops and maintains massively scaling technology solutions that are brought to life with innovative architectures, data analytics and digital solutions.

Job overview and responsibilities

As a Senior Engineer for Middleware you’ll be responsible for engineering, configuration and other administration of IBM DataPower Gateway along with IBM API Connect and IBM WebSphere application Server. He/she should have experience in creating digital solutions for United applications with the skills to integrate with very complex back-end systems both on-premise or in the cloud. He/she must possess good communication skills and should be able to work in a collaborative environment with ease.

I.T Strategy

  • Execution against the I.T engineering strategy & roadmap

  • Architecting and configuring IBM API Connect suite (API Manager / Developer Portal / Toolkit / MicroGateway / DataPower as API Gateway) in multiple hybrid environments and form factors

  • Be a Thought Partner, i.e. engaged with Applications Developers/Architects and Business Process Development

I.T Delivery

  • Contributes in coordinating and leading in the design, testing, evaluation, implementation, and support for multiple complex platforms of large size and complexity (hardware, operating systems, software, and systems tools)

  • Implements multiple complex releases, upgrades, and/or changes into the environment

  • Develops documentation to support the infrastructure and as a guide for establishing common practices across the enterprise

  • Partners with engineering delivery teams to research, design and implement the appropriate technology needed to support the automation and orchestration strategy

  • Works under general direction of Infrastructure Engineering and Operations senior level management

  • Partnership with the application architecture, network, and security engineering team is critical to ensure that the infrastructure architectural principals support the requirements and needs to automate.

  • Communicates regularly and effectively with IT senior leadership including organizational levels ranging from engineer to CDO.

I.T Delivery

  • Ensure IT engineering process disciplines (solution delivery, project management, work requests, QA, etc.) and standards are leverage while working through the implementation plan

  • Provide information and periodic updates to support departmental IT performance metrics, monthly project status reporting and quarterly resource planning review.

  • Ensures solutions are clearly communicated for implementation.

  • Ensures compliance of architectural and engineering policies, standards and procedures

  • Monitor and stay abreast of industry trends and anticipate future direction of Infrastructure platform automation and cloud computing.


  • Bachelor's Degree in Information Technology or 8 years’ experience required

  • 8+ years of IT experience

  • 4+ years of IBM DataPower

  • 2+ years of IBM APIC

  • IBM DataPower XI52, IDG Appliances

  • IBM DataPower in Virtual (Containers, EC2)

  • IBM API Connect (APIC)

  • OpenID Connect

  • Experience architecting and deploying DataPower gateways in multiple network zones (DMZ/cloud)

  • Expertise in OpenID Connect (OIDC) as an authentication layer that runs on top of an OAuth 2.0

  • Strong experience in various DataPower services such as Web Service Proxy (WSP), Multi-Protocol Gateway (MPG) etc.

  • Experience deploying, architecting and managing services in public / private / hybrid clouds (IBM BlueMix / AWS)

  • Configure Web service proxy for SOAP & REST based web services using DataPower

  • Experience implementing /exposing microservices, web services and APIs DataPower development experience (XSLT and GatewayScript)

  • Experience implementing API security (API encryption / authentication / JWT / OAuth / SAML / API authentication / application authentication and authorization / DataPower AAA features / LDAP)

  • Experience with SOAP and/or REST-based Web services with emphasis on Security, including familiarity of SSL/TLS, Digital Signatures, WS-Security and federated security

  • Experience in design, development and implementation of services using XML Technologies (XSLT, XPath) and IBM DataPower Gateway.

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position


  • 2+ years of IBM MQ, IIB

  • 1+ years of DataPower operations dashboard

  • 1+ years of working knowledge of AWS (EC2, ALB)

  • IBM DataPower Gateway Administration

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 47 Technology/IT

Function: Information Technology

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled