United Airlines Production Associate in Newark, New Jersey

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Food Services

The Food Services department develops, creates and provides the great dining experiences on board our aircraft.

Production Associate

Starting Pay $12.30 per hour

Equal Opportunity Employer -- Minorities/Women/Veterans/Disabled/LGBT

Travel subject to service charges/restrictions. Bonuses awarded only under terms of United's policies.


Please note that this position will be hired under the United Catering Operations divisional work rules.

Job overview and responsibilities

Production co-workers may pack food and beverages, unpack/wash airline equipment, push/pull equipment to designated areas and read specifications to determine amount and kind of product to be packed in the applicable airline equipment. Open position(s) may include any one of the following departments.

Key Duties, Responsibilities, and Activities

Agent - ESL

  • Follow diagram specifications for accurate packing of required product and equipment to be placed on a specific flight.

  • Maintains beverage inventory in a specified work area.

  • Operate a silverware bagging machine and store and organize equipment according to customer specifications including special meals and service items.

  • Place dirty equipment in appropriate machine and/or containers provided for the specific equipment.

  • Place trash in appropriate container (domestic and/or international).

  • Prepares and packs equipment with the required product that is specified for a specific flight following menus and portion specifications including special meals and service items.

  • Separates trash from inbound equipment (ovens, carriers, carts, glasses, silverware, and linen).

  • Transport completed carriers and/or beverage carts to area.

Agent - Food

  • Assemble and pack equipment into carriers and trolleys according to diagram specifications for flights.

  • Move packed food carts to the final holding/staging area.

  • Prepare serving utensils into containers, operate silverware bagging machine, and prepare silverware roll-ups.

  • Prepares and packs cold and hot food items, respectively, according to customer specifications.

  • Slice and prepare meats, vegetables, and mix ingredients for salads and sandwiches.

  • Operate silverware bagging machine and store and organize equipment according to customer specifications including special meals and service items.

  • Wrap and pack entrees in accordance with menu and portion specifications.


Shifts cover a 24-hour operation. Breaks and meal periods will be assigned according to number of hours worked in a shift.


  • Ability to read, write, and speak English.

  • Ability to work rotating shifts, including holidays, weekends, and overtime as needed.

  • Attention to detail.

  • High school diploma/General Education Degree (GED) preferred.

  • Legally authorized to work in the United States without sponsorship.

  • Minimum of 18 years of age.

  • Must clear a fingerprint-based criminal history check.

  • Understand weights and measures (scales).

Working Conditions

The work is primarily indoors in a manufacturing environment. Employees must be able to work in cool area at 55 degrees, enter refrigerated areas to store food at 35 degrees, and work in a climate-controlled area of 38 degrees or less.

Physical Requirements

  • Continuous standing and walking.

  • Frequent repetitive motion, reaching and handling.

  • Lifting and carrying carriers up to 53 lbs.

  • Pushing and pulling up to 60 lbs.

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 67 Catering Operations

Function: Food Services - Line

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled