Veterans jobs

Mobile united Logo

Job Information

United Airlines Supervisor - Ground Service Equipment and Facility Maintenance Operations in Washington, Virginia

We have a wide variety of career opportunities around the world — come find yours.

Technical Operations/Maintenance

Technical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.

Job overview and responsibilities

This supervisory position is required to manage all aspects of the Ground Service Equipment (GSE) and Facility Maintenance hub warehouses. This position is designed to ensure support and oversight for represented warehouse workgroups. These workgroups will provide dedicated parts and tooling support for our GSE and Facility Maintenance teams. This position reports into the central team that is responsible for managing the supply chain of parts inventory to support United’s GSE & Facility Maintenance Operations system-wide.

Warehouse Operations Management

  • Supervise warehouse productivity; coordinate training; manage employee dependability issues; support team recognition program as well as support employee accountability programs in accordance with policy

  • Supervise Warehouse team performance and execution against all division and corporate objectives

  • Maintain staffing levels and ensure members are properly trained and equipped to support all job functions, including receiving, parts issues and receipts, physical inventory, safety, environmental and best housekeeping practices

  • Maintain a positive working together relationship in a union environment promoting teamwork and supporting members to meet or exceed established metric goals

  • Lead efficient Warehouse team operations in a positive, productive and safe work environment

  • Lead safe and environmentally compliant warehouse operations

  • Maintain a positive working together relationship in a union environment

  • Organize warehouse to optimize efficiency and throughput

Inventory & Supply Chain Management

  • Work with planning team and stakeholders to determine best economical stocking levels with consideration for local stock ordering intervals, vendor lead times while protecting critical part stock levels

  • Procure, maintain and control the required specialty tooling inventory to support our customers

  • Identify parts, alternates, vendor availability and pricing

  • Ensure parts warranty and cores are properly managed and controlled

  • Support system-wide strategic initiatives as appropriate

  • In addition to the Washington-Dulles (IAD) warehouses, oversee and manage parts supply into Boston (BOS), Philadelphia (PHL), and Greensboro (GSO)

Stakeholder & Customer Alignment

  • Maintain proactive communication and positive relations with warehouse team and customer group stakeholders

  • Partner with all local customer bases ensuring positive customer relations and service-level goals achieved

  • Manage accurate and effective customer reporting and communications programs while sustaining positive customer service and effectiveness ratings

  • Involve stakeholders ensuring warehouse scheduling meets work demands

  • Support safety / OSHA, environmental and training program compliance


  • High School diploma, GED or the education equivalent (from another country)

  • Minimum two years’ experience in a supply chain or warehousing-related role

  • Lead or supervisory experience

  • Knowledge of planning and execution of warehouse operations

  • Ability to lead a team of warehousing personnel

  • Advanced computer skills (MS Office Products)

  • Previous experience with and proficiency in warehouse/inventory management system(s)

  • Must possess a valid state issued driver's license

  • Limited travel (up to 10%)

  • This is an operational position which may require you to be on-call and available at night and on weekends and holidays

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualifications

  • Reliable, punctual attendance is an essential function of the position


  • Bachelor's or Associate’s degree in business/supply-chain or related field

  • ASE Certification and/or related Skills/Trades Licenses

  • Experience in facility and building maintenance/systems-related maintenance operations

  • Knowledge of Ground Support Equipment (GSE) / automotive-related maintenance operations, facilities / building maintenance skills, trades (such as Electrical, HVAC, Conveyor, Plumbing, building maintenance / systems)

  • Experience managing a union-represented frontline workforce

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 66 Technical Operations/Maintenance

Function: Tech Ops / Maintenance - Management & Administrative

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled